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Charge 3 blank screen

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‎10-29-2020 01:37 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

‎10-29-2020 01:37 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

I bought my charge 3 in January 2020

The screen started to have lines on it then the screen went blank it will not sync either

What should I do?

 

 

Moderator Edit: Clarified subject

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‎10-29-2020 10:03 - last edited on ‎01-24-2025 05:32 by Fitbit Moderator

‎10-29-2020 10:03 - last edited on ‎01-24-2025 05:32 by Fitbit Moderator

@Gaynor65 Thanks for stopping by!

Let me help you with your Charge 3 screen not working and the tracker not syncing. For the screen try restarting your tracker and for the syncing issues you can try these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-29-2020 13:32

In response to AlvaroFitbit

‎10-29-2020 13:32

I have restarted tracker and tried to sync but my Fitbit will not turn on at all

I have not been able to use it since beginning if September 

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