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Charge 3 dark screen

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‎07-05-2023 02:08 - last edited on ‎07-05-2023 17:35 by Fitbit Moderator

‎07-05-2023 02:08 - last edited on ‎07-05-2023 17:35 by Fitbit Moderator

Charge 3.

Lost the light, impossible to adjust when the screen is dark...

 

Moderator edit: updated subject for clarity. 

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4 REPLIES 4

‎07-05-2023 03:24 - edited ‎07-05-2023 13:30

‎07-05-2023 03:24 - edited ‎07-05-2023 13:30

Welcome to the Fitbit community, @No23!

Sad to hear that your Charge 3 isn't working as expected.
Please make sure that your device is charged to get it back to live:

How do I charge my Fitbit device? 

If it is fully charged and the display still stays off, I'd suggest trying to restart your Charge 3. Please have a look here to see how to do that:

How do I restart my Fitbit device? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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‎07-05-2023 05:13

‎07-05-2023 05:13

same here. But is 5 years old.

i'm looking for new Charge, but the 6 seems unknown when (and if, primarily) will exit to market .

The 5 is already 2 years old.

Need to move to Garmin ?

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‎07-05-2023 05:14

‎07-05-2023 05:14

ask for Charge 3 and reply with Charge 5.......kinda a bot

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‎07-05-2023 13:31

In response to SunsetRunner

‎07-05-2023 13:31

Not a bot, @SunsetRunner.

I had just missed that the OP was asking for help for her/his Charge 3 as this thread initially had been opened in the wrong forum.
Anyhow, thanks for having pointed that out. I've moved this thread accordingly end have corrected my answer.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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