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Charge 3 display brightness

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Is there a high brightness setting somewhere? With normal or auto I can’t see anything in my display. Normal the text is way too dim and auto turns it completely off. 

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@veekoo It's great to see that you've visited the Fitbit Community!

 

Let me help you with this. This isn't expected that normal setting isn't bright enough to read. Please restart your tracker by doing the following:

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
  4. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
  5. Disconnect your tracker from the charging cable.

Also make sure that it isn't in the sleep mode by long pressing the button.

 

Let me know how it goes.

Alvaro | Community Moderator

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