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Charge 3 display corrupted

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‎01-19-2020 08:53 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-19-2020 08:53 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

I am getting bright vertical lines on my screen whenever it is lit up. I have tried resetting it, and I have tried changing the clock face. Neither has helped. What is my next step?

 

 

Moderator edit: subject for clarity

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‎01-19-2020 10:31 - edited ‎01-19-2020 10:31

‎01-19-2020 10:31 - edited ‎01-19-2020 10:31

Contact Customer Support.

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‎01-19-2020 10:31 - edited ‎01-19-2020 10:31

‎01-19-2020 10:31 - edited ‎01-19-2020 10:31

Contact Customer Support.

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‎01-20-2020 10:56

‎01-20-2020 10:56

Welcome to the Community, @deadpoetbyron and @SunsetRunner, thanks for the input.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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