Charge 3 display corrupted

[LilRogue]

Help! Charge 3 has had white lines after syncing. Ongoing issue, have tried restarting and changing clock face with no luck. Please help. 

Moderator Edit: Clarified subject

[CMBongard]

I had the same problem occur about 10 minutes ago and I am trying to the answer like you.  

[Smiles455]

My Charge 3 started the white line last night, rebooted and still have the white line.  Also plugged it in to recharge and now fully charged with same white line appearing.  

[AlejandraFitbit]

Hey guys, thanks for your participation in the Forums and for the efforts in trying to fix this display issue.

@LilRogue, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

@CMBongard and @Smiles455, I recommend taking a look at this post and make sure you have followed the steps there.

Let me know the outcome.

[Smiles455]

did all the steps and it still is showing the white line across the
screen.

[Pogglemum]

I’ve got the same issue, have contacted support via Twitter

[LilRogue]

Same. Did all the steps and still have this issue. 

[Pogglemum]

Fitbit support have created a customer service case for me, hopefully to resolve. Suggest you do the same, hope this helps.