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Charge 3 display issues

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‎06-09-2020 23:52 - last edited on ‎10-13-2020 11:20 by Moderator Alum

‎06-09-2020 23:52 - last edited on ‎10-13-2020 11:20 by Moderator Alum

I had the same problem with my original Charge 3, first of all the screen got dimmer and then I had several lines across the center of the display. This has now happened to my replacement pebble, to the extent that I cannot read the date at the top of the screen, with a few more lines halfway down the screen too, impossible to see any display in the sun.

 

I have tried the various resetting as per instructed last year but it's not rectifying the problem. Is this a common fault with the charge 3 or does it happen with other models. If so I'm not impressed that in the space of 18 months both have had these issues?

 

 

Moderator Edit: Clarified subject

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‎10-13-2020 11:22 - last edited on ‎02-12-2025 13:52 by Fitbit Moderator

‎10-13-2020 11:22 - last edited on ‎02-12-2025 13:52 by Fitbit Moderator

It's great to see you around, @Hill75.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-16-2020 00:03

‎12-16-2020 00:03

Dear I am also facing same problem and bad thing is no service centre in Pune India. 

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‎12-17-2020 06:18 - last edited on ‎02-12-2025 13:52 by Fitbit Moderator

In response to Djayant

‎12-17-2020 06:18 - last edited on ‎02-12-2025 13:52 by Fitbit Moderator

Hi @Djayant, thank you for joining us in this thread and our Fitbit Community. Regarding the screen or display issue that your Charge 3 has experienced, please check out this post, which contains some instructions for this type of issues.

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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