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Charge 3 display not working

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‎09-30-2021 02:52 - last edited on ‎09-30-2021 11:20 by Fitbit Moderator

‎09-30-2021 02:52 - last edited on ‎09-30-2021 11:20 by Fitbit Moderator

I have my second Fitbit a charge 3 purchased April 2020 last week sleep stopped recording and this week the display started going out and now it’s blank and won’t reboot which I read can fix. How long does a Fitbit last? I have a family member in hospice and I need the silent alarms for meds and time on my wrist.  Don’t want to waste money on a new one if this is only how long they last 

 

 

Moderator Edit: Clarified subject

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‎09-30-2021 11:21

‎09-30-2021 11:21

@barbracuda Thanks for stopping by!

 

Sorry to hear about this and thank you for troubleshooting this issue. Fitbit devices are made to last but this can vary depending on the usage. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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