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Charge 3 does not react, display flickers, vibrates all the time

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‎07-26-2020 10:29 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-26-2020 10:29 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

The display is showing various screens in fast order, vibration runs  all the time, charge3 does not react. I have done the restart already twice. Synchronisation with my iPhone doesn’t work. What else can I do?

 

 

Moderator Edit: Clarified subject

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‎07-29-2020 09:58 - last edited on ‎06-20-2025 09:38 by Fitbit Moderator

‎07-29-2020 09:58 - last edited on ‎06-20-2025 09:38 by Fitbit Moderator

@Claudia59 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 not working as it should and thank you for troubleshooting this issue. Since the issue persists I suggest you let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

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