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Charge 3 doesn't turn on when turning my wrist

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‎03-23-2021 18:01 - last edited on ‎03-24-2021 04:03 by Fitbit Moderator

‎03-23-2021 18:01 - last edited on ‎03-24-2021 04:03 by Fitbit Moderator

Screen does not turn on when I turn and bring my wrist up.

 

 

Moderator Edit: Clarified subject

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‎03-24-2021 04:04

‎03-24-2021 04:04

@Zcz I hope you're doing well!

 

Make sure that the screen wake option is turned on by long pressing the button on your tracker. If this isn't the issue then try a restart.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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