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Charge 3 - experience

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‎05-08-2021 17:07 - last edited on ‎05-09-2021 18:15 by Fitbit Moderator

‎05-08-2021 17:07 - last edited on ‎05-09-2021 18:15 by Fitbit Moderator

I'm so frustrated with Fitbit and their low quality devices. I've only every iteration of the Charge and every single one has died right around 18-24 months. I feel like it's designed that way so it makes it past the warranty and they don't have to do anything about it.

My wife and I are done with Fitbit, we're not buying another product just to have it die within 2 years. I hope future customers see this and take my warning to heart.

 

David

 

Moderator edit:  word choice and updated subject for clarity

 

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2 REPLIES 2

‎05-09-2021 18:18

‎05-09-2021 18:18

@Rumigan  A warm welcome to the Community! Thank you for message and feedback. I'll be glad to forward it.

 

Regarding the warranty! Please keep in mind that when purchasing a Fitbit device, you are offered to obtain the protection plan for it. This will increase the warranty of your device (selected countries only)

Be aware that Fitbit also provide 2 years of warranty in Europe and other countries. 

 

Thank you for participating on the Community!

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎05-11-2021 13:59

In response to JuanFitbit

‎05-11-2021 13:59

We should not have to purchase a protection plan to get a device that works longer than 18 months!

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