help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 half screen is blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2020 13:34 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-27-2020 13:34 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

My 6 month old Charge 3 had a blank screen after charging it up, managed to reset it and now I have half a screen pushed off to the side and lines down the right side. 
never worn it swimming or got it wet, very disappointed as used my 15th b/day money to purchase this

can anyone help please we’ve tried everything.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-29-2020 12:26 - last edited on ‎06-20-2025 09:35 by Fitbit Moderator

‎07-29-2020 12:26 - last edited on ‎06-20-2025 09:35 by Fitbit Moderator

@tamiawitch Welcome to the Community. 

Let me help you with your Charge 3 half screen being blank. Since the issue persists I suggest you contact our Support team. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes