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Charge 3 no syncing

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My Fitbit Charge 3 is no syncing with the app.  The app and my Charge 3 are up to date.  I had to delete the app and reinstall it yesterday to get it to sync.  

Also, what recent events are hindering customer service? 

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I don't know what you have tried so far but the usual things I try when I get syncing issues are:

 

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

 

The "recent events" they refer to is the ongoing pandemic

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Thank you. I will try those suggestions.

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