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Charge 3 has lines in the display

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‎11-04-2020 17:30 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

‎11-04-2020 17:30 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

My Charge 3 has been showing horizontal lines on the display.


Things I've done to try and resolve this:

  • Restart
  • Long Restart
  • Reset
  • Change Clockface

None of them appear to make a difference.  How can I resolve this?

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2 REPLIES 2

‎11-04-2020 18:30

‎11-04-2020 18:30

I have been having the same issue. It is also completely black screen- so I’ll put it on the charger- it turns back on saying it’s at 100% but goes black again within an hour and says 1%. 

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‎11-21-2020 06:27

‎11-21-2020 06:27

Anything?  I'm afraid I'll run past the one year warranty.  How do I file a warranty claim.  The warranty page just leads to the forum.

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