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Charge 3 has shadows on display screen

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‎11-26-2020 02:54

‎11-26-2020 02:54

My display screen has got three shadows that look like numbers? I’ve reset it and changed the clock face but still have the same issue. It also makes it difficult to read.

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‎11-26-2020 03:18 - last edited on ‎04-30-2025 11:21 by Fitbit Moderator

‎11-26-2020 03:18 - last edited on ‎04-30-2025 11:21 by Fitbit Moderator

@Molly_G20 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 showing lines on its screen and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-26-2020 03:25

In response to AlvaroFitbit

‎11-26-2020 03:25

Thank you for dong this. Hopefully they can help with the issue.

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