04-05-2019
09:55
- last edited on
11-17-2020
11:08
by
MatthewFitbit
04-05-2019
09:55
- last edited on
11-17-2020
11:08
by
MatthewFitbit
My fitbit is saying ive walked over 6 km today but ive hardly been doing anything. Is it always correct and yesterday it said i did over 25 000 steps???
Moderator edit: updated subject for clarity
04-06-2019 05:37 - edited 06-12-2023 07:26
04-06-2019 05:37 - edited 06-12-2023 07:26
Welcome on board @Sharon.k, it's nice to see you around! Thanks for bringing this to my attention.
Is your Charge 3 working fine now? I'd recommend restarting your device by following these steps:
Please keep an eye on your device's behavior and let me know if you continue to have the same issue.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-23-2020 06:22 - edited 08-04-2020 11:54
07-23-2020 06:22 - edited 08-04-2020 11:54
I'm having the same issues - and I have plugged it in, rebooted and done all the usual stuff several times now.
For the past 3-4 days my Fitbit shows 70+ minutes of daily activity, although I have barely been moving. It's now 9:21am EST and it says I have burned almost 1200 calories and been active for 53 minutes, when I have in fact been sitting on my **ahem** all morning.
07-31-2020 16:06
07-31-2020 16:06
06-21-2022 12:38
06-21-2022 12:38
Hello, I am also having trouble with incorrect stats on my charge 3. I have done a restart, a long restart, and reset to factory settings multiple times. None of these seems to be working. Not sure where to go from there…