help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 is not displaying anything

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2020 15:34 - last edited on ‎11-12-2020 13:20 by Fitbit Moderator

‎10-22-2020 15:34 - last edited on ‎11-12-2020 13:20 by Fitbit Moderator

My Charge 3 is not displaying anything, only vibrates when I push side button. It will not reboot or sync. Changing clock face did not work and also not vibrate when put on charger.

 

 


Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-23-2020 11:54 - last edited on ‎12-03-2024 07:42 by Fitbit Moderator

‎10-23-2020 11:54 - last edited on ‎12-03-2024 07:42 by Fitbit Moderator

Hello @hollyjb143, welcome to the Fitbit Community forums, I'll be glad to help you with this.  

Thank you for sharing that you've been having trouble with your Charge 3 not responding and confirming that you already tried a few troubleshooting steps. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Have a nice day! 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes