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Charge 3 is not receiving notifications

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‎05-30-2022 01:37 - last edited on ‎05-30-2022 16:04 by Fitbit Moderator

‎05-30-2022 01:37 - last edited on ‎05-30-2022 16:04 by Fitbit Moderator

I can't seem to sync my notification for messages .. how do I do this .. thanks marie

 

Moderator edit: updated subject for clarity

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‎05-30-2022 16:04

‎05-30-2022 16:04

Welcome to the Fitbit Community, @Marie22.

 

I’m sorry to hear about the issues you experienced with your Fitbit Charge 3.

 

In this case I would recommend following these instructions to resolve difficulties with notifications.

 

In addition, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1653951826902.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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‎05-30-2022 16:10

‎05-30-2022 16:10

Hello @Marie22 

I hope I can help. Because I’m unaware of what mobile device your using I thought I’d send this step by step troubleshooting tip for either device here: https://www.myhealthyapple.com/fitbit-notifications-fix/

😉 I hope it helps….let me know

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