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Charge 3 lines on the screen

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‎11-18-2020 05:33

‎11-18-2020 05:33

A few weeks ago, while charging my tracker, vertical grey lines appeared on the screen.

I’ve tried restarting it, changing the clock face, cleared user data, and rebooting several times but nothing has worked. Is there a fix for this?

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‎11-18-2020 06:02 - last edited on ‎11-06-2025 07:16 by Fitbit Moderator

‎11-18-2020 06:02 - last edited on ‎11-06-2025 07:16 by Fitbit Moderator

@Queenj101 Thanks for being part of our Community! 

Let me help you with your Charge 3 screen showing lines and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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