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Charge 3 missing lines in screen

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‎03-30-2021 08:34 - last edited on ‎03-30-2021 10:59 by Fitbit Moderator

‎03-30-2021 08:34 - last edited on ‎03-30-2021 10:59 by Fitbit Moderator

My screen seems to be progressively losing lines. At first there was just one row missing from the display, but now my display is basically unreadable on the bottom third. The top is still ok, but rows are starting to go black there as well. I have a photo, but I'm having trouble loading into the email. I've tried to restart, but nothing helps. 

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 11:01 - last edited on ‎11-04-2025 07:56 by Fitbit Moderator

‎03-30-2021 11:01 - last edited on ‎11-04-2025 07:56 by Fitbit Moderator

@MiaSnet It's great to have you here! 

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

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