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Charge 3 not allowing paypass

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‎03-15-2021 19:32

‎03-15-2021 19:32

No matter which paypass machine I use with my Charge 3 it will not pay. It locks the screen and the pay pass device then requests a swipe or insert of a card on the machine. 

I have wallet set up correctly and confirmed my Charge 3 is FitBit Pay.

Any ideas on what might be wrong??? Thanks! 🙂

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‎03-16-2021 04:59

‎03-16-2021 04:59

@Tracey1980 Welcome to the Fitbit Community!

 

I suggest you try removing your payment information from the tracker. Save and sync then restart your device. After this reset the payment details on it. You can check this help article for more information.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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