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Charge 3 not syncing with iPad

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‎02-24-2021 13:15 - last edited on ‎02-25-2021 03:36 by Fitbit Moderator

‎02-24-2021 13:15 - last edited on ‎02-25-2021 03:36 by Fitbit Moderator

My Charge 3 isn’t syncing with iPad, have tried all the relevant things but have to re pair it about 3-4 times a day to get correct info on Fitbit app.

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-24-2021 13:26

‎02-24-2021 13:26

Have only had it since August but looking at the rest of the comments below appears to be a common theme, have emailed Fitbit and hopefully should get a response......have done the reboots, removed from device, turned of Bluetooth, even loaded it on to my android phone and it still comes up with syncing....sit tight 😤😠😤

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‎02-25-2021 03:57

In response to Jacky11-1

‎02-25-2021 03:57

@Jacky11-1 It's great to have you here! 

 

Sorry to hear about this and thank you for troubleshooting and contacting our Support team. Since you already have a ticket with them please work with the team to find a solution as they can review your tracker's data in detail.

 

See you around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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0 Votes

‎02-25-2021 05:02

In response to AlvaroFitbit

‎02-25-2021 05:02

Thank you, will do
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