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Charge 3 not syncing

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‎01-17-2020 13:41 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-17-2020 13:41 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

My data from watch has not  been transferred to phone. 

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7 REPLIES 7

‎01-17-2020 19:48

‎01-17-2020 19:48

Hi @WonderWoman23  What phone are you using? Try all the suggestions in THIS Help Article on syncing problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-18-2020 01:50

In response to NellyG

‎01-18-2020 01:50

Working now thanks. 


Sent from Yahoo Mail for iPhone
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‎01-18-2020 02:28

‎01-18-2020 02:28

Mine won’t either. I’ve tried everything suggested on the site. So annoying!!! 

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‎01-18-2020 02:43

In response to SunsetRunner

‎01-18-2020 02:43

I switched the Bluetooth off then on and then the data synced. 

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‎01-18-2020 05:37

In response to SunsetRunner

‎01-18-2020 05:37

Howdy, make sure you only have one bluetooth on, turn your computer bluetooth off, leave your cell bluetooth on, it will sync each time....  

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‎01-18-2020 05:47

In response to SunsetRunner

‎01-18-2020 05:47

Thank you 😊 

Sent from Yahoo Mail for iPhone
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‎01-18-2020 05:54

In response to WonderWoman23

‎01-18-2020 05:54

welcome hope this solved your solution

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