Charge 3 not syncing

[spindizzy]

My charge 3 has stopped syncing and nothing I do will make it, so what's going on ?

[Rclassy · Accepted solution]

I have iPhone 11 Pro and this seems to have started after the 14.1 iOS update I did over weekend. Is anyone else iPhone too?

[Holty3003]

I have tried all the usual fixes and nothing is working. Also running iPhone and wondering if it is because of the latest 14.1 iOS update 

[spindizzy]

it is now working, I agree with another member it was to do with 14.1

[Rclassy]

How were you able to fix it, please? 

[Rclassy]

How frustrating, you started this post...others are having the same issue, you reply that yours is now working, but did not share HOW! Forum etiquette would be to share how you fixed the issue spindizzy. 

[Rclassy]

After trying all the troubleshooting, i finally got through to customer service. I had to go to add a device, click charge 3, and click replace current charge 3. Apparently it had to be paired again since iOS 14.1. I didn’t lose my data either. 

so it’s now working again.  

[Holty3003]

Just tried it and also working for me now too! Thanks 🙏