Charge 3 not tracking sleep

[mielikkibz]

Everything else looks to be syncing right, but has not shown sleep in two days. 

[MarySofia]

I have the same issue since the weekend. And when it tracks it at all, it is until 1 - 2 a. m. Did Reboot, sync and everything suggested here but no change. 

[AlvaroFitbit]

@mielikkibz @MarySofia Welcome to the Community.

Let me help you with your Charge 3 not recording your sleep and @MarySofia thank you for troubleshooting this issue. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

[Nottzgal41]

I was having this problem up to a couple of weeks ago, an update was released which appeared to solve it but it started with the same issue yesterday! 

[TiffanyMcNabb]

I'm having the same problem. Two days in a row, it hasn't recorded sleep. I've tried all the suggestions the agent listed above. 

[mielikkibz]

thanks, but i'm not wearing it any different then I normally do, and
i'm laying in bed for 8-9 hrs, so I don't think this is the issue.


It suddenly started working last night but doesn't show the previous
two nights sleep. WTH?