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Charge 3 not vibrating for notifications

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‎03-28-2021 23:07 - last edited on ‎03-29-2021 04:34 by Fitbit Moderator

‎03-28-2021 23:07 - last edited on ‎03-29-2021 04:34 by Fitbit Moderator

Since a few days, I still receive notifications on my tracker Charge 3 (text messages, Whatsapp, email, ...), but my tracker then no longer vibrates. I have checked all the settings and normally the vibration function is activated. The vibrate function of my tracker still works for a set time alarm. Can anyone help me?

 

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎03-29-2021 05:01

‎03-29-2021 05:01

@ImmanuelS Welcome to the Fitbit Community!

 

Thank you for checking the notification settings. Please check that your tracker isn't in the Do not Disturb mode by long pressing the button. You could also restart it.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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4 REPLIES 4

‎03-29-2021 05:01

‎03-29-2021 05:01

@ImmanuelS Welcome to the Fitbit Community!

 

Thank you for checking the notification settings. Please check that your tracker isn't in the Do not Disturb mode by long pressing the button. You could also restart it.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎04-13-2021 07:16

In response to AlvaroFitbit

‎04-13-2021 07:16

I'm having this same issue, and tried this solution- it did not work. I've been having this issue for a month now. 

Best Answer

‎04-20-2021 09:53

In response to AlvaroFitbit

‎04-20-2021 09:53

i have the same problems. already started my fitbit several times. nothing helps. i hope a quick solution 

Best Answer

‎05-05-2021 07:54

In response to Sim73

‎05-05-2021 07:54

@NikiP7750 @Sim73 It's nice to have you on board!

 

Sorry to hear about this and thank you for following my previous instructions. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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