Charge 3 pairing

[roblisa]

Received my Charge 3 as a Christmas Gift. Paired Charge 3 on my Windows 10 laptop. Hard drive needed to be changed and now my Charge 3 is recognized in Bluetooth but will no longer pair to the laptop. Anyone with similar issues?  

[Jaqson42]

I can't get mine to pair with my phone.  It was but then I unpaired it because I was having some issues and tried to redo it.  Now I can't get it to pair.

[Rich_Laue]

Have you logged into your Fitbit account through the Fitbit app on your laptop? 

[Jaqson42]

trying to do that now

[bmpportland]

I have had ongoing problems with pairing and synching.  I have tried all the recommended fixes MULTIPLE TIMES with no effect. It will work for a while and then disconnect and I have to start all over again. Uninstall app, reinstall, etc, etc.  The display on my tracker has been getting dimmer and dimmer and now I can't read it at all even under the best conditions. I am very frustrated and will probably dump the Charge 3 and get a  Charge 4 but I will get an extended warranty since this is my third tracker in the charge series. Ugh!

[Jaqson42]

oh wow!  very frustrating for sure.  When you do get it sorted out, be sure to link it to the Dicks sporting goods app.  When you reach your goal daily, dicks gives you 3 points.  After 300 points, you get a free $10 gift card.  I do that with my boys in sports.  

[roblisa]

Hello, yes I did reset and unpair the fitbit. Still it won't pair to my laptop. Not sure what the issue is

[Jaqson42]

I think we have to download the fitbit app for the laptop

Sent from Yahoo Mail on Android

[Rich_Laue]

@roblisa you can not pair a tracker to the laptop. 

Open the Fitbit up and setup the tracker to your Fitbit account if you removed the tracker from your fitbit account. Removing a tracker from the Fitbit account/app is not unpairing