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My charge 3 has had grey vertical lines for months, and last week I was greeted with 3 new horizontal black lines! Yay! Every day I wake up wondering if I’ll be surprised to a new one... I’m up to 6 grey and 4 black! 😔
I've also have the same problem for the last month, and have tried rebooking 3 or 4 times. Lines have got increasingly worse to the point I can't now tell the time.
I too am having the same problem. After charging my device all of a sudden I have vertical stripes on the face. I've tried changing the clock face six times as well as the recharging suggestions offered here.
Same with me. I can't do anything with it now just look at the time. Really unhelpful and this happened to my mum a few weeks ago. IS IT POSSIBLE TO GET A CHARGE 4 INSTEAD AS THERE ARE SO MANY PRIBLEMS WITH CHARGE 3? hopefully charge 4 is better
The company seems reasonable. I love my new Charge 3 that they replaced. Maybe they’ll at least give you a discount on a different model if you’re dissatisfied. -- *Live Life Now!*
I have the same problem, I followed those steps, but it did not work. The device is also not vibrating for any notifications, despite being set to vibrate (I've tried both normal and strong).
I have the same problem with horizontal lines appearing across the screen. It started some days ago and it becoming progressively worse. I have reset, reset and hard reset a million times and yet the problem persists. Please can someone from FitBit advise and contact me? Thank you!
