Charge 3 screen corrupted

[Feicity]

Hi - my Fitbit charge 3 is only 7 months old and the bottom half of the screen is no longer working.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Feicity, welcome to the Community Forums. Thanks for the details provided in your post about your Charge 3's screen no longer working.

In order for me to better assist you with this, please try the steps below:

1. Check in the Fitbit app if your Charge 3 is still syncing, if so, try changing the clock face to a different one by following these steps: How do I change the clock face on my Fitbit device?. The steps are done through the Fitbit app, do not worry if you cannot see anything on the screen for this process. 
2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?

Give this a go and let me know the outcome.