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Charge 3 screen flickering

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‎02-23-2021 23:59

‎02-23-2021 23:59

My charge 3 screen is flickering. The whole screen appears to move and there are bright spots that appear in the display every couple of seconds. 

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4 REPLIES 4

‎02-24-2021 00:03

‎02-24-2021 00:03

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

Hopefully, it's just a software glitch - in which case the restart might fix it.

 

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‎02-26-2021 04:57

In response to SteveH

‎02-26-2021 04:57

Hello @Jenny52393, welcome to the community forums! @SteveH, it's great to see you around and thanks for your input!

 

@Jenny52393, I was told by our support team that you contacted them and they have provided assistance. Since you have received assistance from them, I suggest you to update your case if you have any additional questions about the outcome of your case.

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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‎02-27-2021 12:26

In response to WilsonFitbit

‎02-27-2021 12:26

They were supposed to send an email but I think it went to an email that I no longer have access to. 

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‎03-01-2021 03:37

In response to Jenny52393

‎03-01-2021 03:37

@Jenny52393, thank you for your reply! 

 

In this case I suggest you to contact our Support Team one more time. You can do this through chat or over the phone. Please explain the situation so our team can continue working on your case and update your details to contact you at your preferred email address. 

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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