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Charge 3 screen gone grey

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‎01-16-2021 04:41 - last edited on ‎01-17-2021 08:29 by Fitbit Moderator

‎01-16-2021 04:41 - last edited on ‎01-17-2021 08:29 by Fitbit Moderator

Read other messages about similar problem, screen gone grey after i charged device, done all recommendations, held button in while charging, re booted, but still grey screen.

 

 

Moderator Edit: Clarified subject

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‎01-17-2021 08:30

‎01-17-2021 08:30

@Leese49 It's great to see that you've visited the Fitbit Community!

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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3 REPLIES 3

‎01-17-2021 08:30

‎01-17-2021 08:30

@Leese49 It's great to see that you've visited the Fitbit Community!

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-23-2021 07:27

In response to AlvaroFitbit

‎01-23-2021 07:27

Thank you, im still waiting to hear anything 🤷‍:female_sign:

Sent from Yahoo Mail on Android
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‎01-24-2021 07:17

In response to Leese49

‎01-24-2021 07:17

@Leese49 thank you for your reply.

 

Sorry to hear about this. Due to recent events affecting our operations, Support may need more than 7 business days to respond.  

 
Keep me posted.
Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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