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Charge 3 screen has missing lines

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‎02-17-2019 13:13 - last edited on ‎11-17-2020 11:25 by Fitbit Moderator

‎02-17-2019 13:13 - last edited on ‎11-17-2020 11:25 by Fitbit Moderator

 

Bought at Xmas, over the weekend the display has started missing lines like missing pixels. 

Have tried rebooting watch 3 times from settings and also from USB charger and it still has not corrected the screen. 

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23 REPLIES 23

‎07-27-2020 12:40

In response to MarreFitbit

‎07-27-2020 12:40

I’m having the same issue. Restarted, changed the clock face, what else am I able to do?

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‎09-02-2020 13:14

In response to Toone

‎09-02-2020 13:14

I updated charge 3 and now have missing pixels on my screen. I have restarted it and changed clock face and still have the same issue

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‎09-03-2020 06:23

In response to Me1B18

‎09-03-2020 06:23

I ultimately filed a warranty claim on this issue. 

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‎11-28-2020 16:26

‎11-28-2020 16:26

I let my Fitbit Charge 3 to about 6% battery, and now my display consists mostly of pixelated lines - I can barely see the text, icons, time on the display.  I attempted all the reboot/charging suggestions with no change. 

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