11-17-2020 06:09 - last edited on 12-09-2020 08:40 by AlvaroFitbit
11-17-2020 06:09 - last edited on 12-09-2020 08:40 by AlvaroFitbit
My replacement charge 3 which is just over a year old has vertical lines, the same issue as my previous Charge 3. Also this time the screen does not wake up when I move my arm or tap the screen. I have changed the clock face several times, done several resets and long resets, disconnected blue tooth etc. Very frustrating this has happened again 😔
Moderator Edit: Clarified subject
11-17-2020 06:25
11-17-2020 06:25
My screen has started disappearing. Instead of a solid easy to read screen I have vertical lines throughout. I have fully charged and done reset several times-even a long reset while connected with charger, also I have changed clock faces-nothing have not helped to solve the issue. The charge 3 is purchased on 30th November 2018, is the warranty time over?
11-25-2020 20:01
11-25-2020 20:01
My screen went gray with the vertical lines today. Purchased May of 2019. After conversation with customer service and going through all of the reset procedures that I found on the forum I got an email offering a discount on the retail purchase of another fitbit. I feel very let down.