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Charge 3 screen not working

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‎06-23-2020 22:07 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

‎06-23-2020 22:07 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

my fitbit charge 3 screen is scrambled if its working. I did the reset but it wont turn off to do the restart . its vibrating and sometimes the screen will scramble but its mostly black 

any help here ? 

 

 

Moderator Edit: Clarified subject

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‎07-02-2020 08:01 - last edited on ‎05-24-2025 09:55 by Fitbit Moderator

‎07-02-2020 08:01 - last edited on ‎05-24-2025 09:55 by Fitbit Moderator

@jkerr Welcome to the Fitbit Community!

Let me help you with your Charge 3 screen not working as it should and thank you for troubleshooting this issue. I have created a ticket so our Support team can further assist you via email.

I also moved your post to the correct board.

Let me know how it goes.

Alvaro | Community Moderator

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