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Charge 3 screen not working

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‎11-22-2020 11:40 - last edited on ‎11-23-2020 03:29 by Fitbit Moderator

‎11-22-2020 11:40 - last edited on ‎11-23-2020 03:29 by Fitbit Moderator

Charge 3 fails to power on.

 

Watch vibrates when connected to charger and when button held down. However I have tried 8 and 15 second resets. Nothing displayed on screen. Watch has been left plugged into charger for prolonged period of time.

 

Purchased in February this year, does it have a warranty? Any advice gratefully received. Thanks 

 

 

Moderator Edit: Clarified subject

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‎11-23-2020 03:31 - last edited on ‎04-30-2025 11:33 by Fitbit Moderator

‎11-23-2020 03:31 - last edited on ‎04-30-2025 11:33 by Fitbit Moderator

@Yeleek Thanks for being part of our Community! 

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Your tracker does have the Fitbit's warranty so I have created a ticket with our Support team. They will be assisting your via email.

Let me know how it goes.

Alvaro | Community Moderator

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