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Charge 3 screen not working

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‎12-07-2020 02:33 - last edited on ‎12-07-2020 03:06 by Fitbit Moderator

‎12-07-2020 02:33 - last edited on ‎12-07-2020 03:06 by Fitbit Moderator

My display screen keeps going blank i then I have put on charge to reset, I've done this 5 times and now there is a white line down the screen. 

 

 

Moderator Edit: Clarified subject

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‎12-07-2020 03:09 - last edited on ‎04-30-2025 08:02 by Fitbit Moderator

‎12-07-2020 03:09 - last edited on ‎04-30-2025 08:02 by Fitbit Moderator

@Gini_leigh Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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