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Charge 3 screen shows horizontal lines

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‎03-28-2021 20:39 - last edited on ‎03-29-2021 05:05 by Fitbit Moderator

‎03-28-2021 20:39 - last edited on ‎03-29-2021 05:05 by Fitbit Moderator

I have tried ALL the advice, changing clock, holding button for 5 seconds.  Nothing is working. Is this dead?

 

 

Moderator Edit: Clarified subject

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‎03-29-2021 05:43 - last edited on ‎11-04-2025 08:00 by Fitbit Moderator

‎03-29-2021 05:43 - last edited on ‎11-04-2025 08:00 by Fitbit Moderator

@Srzq It's great to see you in the Community!

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-29-2021 10:26

In response to AlvaroFitbit

‎03-29-2021 10:26

I already talked with someone and they were going to have a tech contact me
but it never happened.

--
Susan Zink
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‎03-29-2021 12:58 - last edited on ‎11-04-2025 07:58 by Fitbit Moderator

In response to Srzq

‎03-29-2021 12:58 - last edited on ‎11-04-2025 07:58 by Fitbit Moderator

@Srzq thank you for the update. Please contact them again via the link I provided to have an update on your case and see if there are any options for you.

See you around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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