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Charge 3 shows horizontal lines on screen

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‎11-15-2020 15:03 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

‎11-15-2020 15:03 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

Hello, I am having the same black line issue with my charge three and I have also restarted it without any progress. Please help.

 

 

Moderator Edit: Clarified subject

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‎11-16-2020 06:48 - last edited on ‎11-06-2025 07:20 by Fitbit Moderator

‎11-16-2020 06:48 - last edited on ‎11-06-2025 07:20 by Fitbit Moderator

@MichaelDennie Welcome to the Fitbit Community!

Sorry to hear that your Charge 3 screen is showing lines and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-16-2020 07:07

In response to AlvaroFitbit

‎11-16-2020 07:07

Hi I am also having the same problem and have tried all the resets . Please help ! 

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‎11-16-2020 08:01 - last edited on ‎11-06-2025 07:19 by Fitbit Moderator

In response to Dominic19

‎11-16-2020 08:01 - last edited on ‎11-06-2025 07:19 by Fitbit Moderator

@Dominic19 Thanks for being part of our Community! 

Let me help you with your Charge 3 screen and thank you for already troubleshooting this issue. I have also created a ticket so you will be contacted by our Support team via email.

Keep me posted.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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