01-14-2021 14:41 - last edited on 01-15-2021 18:13 by LiliyaFitbit
01-14-2021 14:41 - last edited on 01-15-2021 18:13 by LiliyaFitbit
charge 3 has suddenly advanced an hour. I have tried resetting it and will not reset
Moderator edit: subject for clarity
01-15-2021 18:12
01-15-2021 18:12
Hi @Count20, it's nice to see you again in our Community Forums.
Thanks for the details shared in your post and for already trying to resolve the issue. Time on your tracker should be corrected when you sync it. I recommend doing the following:
If you experience any difficulties with pairing your device, try our troubleshooting instructions at Why can't I set up my Fitbit device?
If the tracker is still showing the wrong time after syncing, please try the additional troubleshooting steps here.
By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.
I’ll be around if you need further help.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-15-2021 22:13
01-15-2021 22:13
01-15-2021 22:13
01-15-2021 22:13
Thanks for the info. I was so frustrated and angry I deleted all my data and threw the piece of junk into a drawer.