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Charge 3 shows incorrect time

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‎01-21-2021 11:07 - last edited on ‎01-24-2021 07:26 by Fitbit Moderator

‎01-21-2021 11:07 - last edited on ‎01-24-2021 07:26 by Fitbit Moderator

Time is wrong can't change 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-22-2021 00:35

‎01-22-2021 00:35

You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?

 

The other thing that affects the time is the time zone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

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‎01-24-2021 08:50

In response to SteveH

‎01-24-2021 08:50

@Rob04 Thanks for joining us! 

 

Let me help you with this. As @SteveH mentioned you can set the timezone but also make sure that your tracker is syncing, once it syncs the time should be updated on the tracker. Follow these steps to properly sync your tracker. This could also happen if your tracker isn't setup and if it isn't then setup it up.

 

Let me know how it goes.

Alvaro | Community Moderator

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