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Charge 3 stopped syncing again

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‎01-07-2020 06:19 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-07-2020 06:19 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

Once again, charge 3 stopped syncing. Been 2 days now. Also stopped tracking sleep. 

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‎01-07-2020 07:24

‎01-07-2020 07:24

I had the charge 2 I have an android phone and I was having really bad problems with it not syncing and it saying no device found. I received the Charge 3 for Christmas and it does the same thing.  I have to power down my phone, turn off blue tooth then turn it back on etc trying to get it to sync. Sometimes it works so far today it hasn't. This needs to be addressed. 

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‎01-07-2020 07:35

‎01-07-2020 07:35

Worst user experience I've had with any product. Decides to sync once every few months. Will never be buying a Fitbit product again. Absolute disgrace

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