Charge 3 with random vibrations

[Majpurple]

My Charge 3 just woke me up by suddenly vibrating, like an alarm, at 3.30am! I definitely haven’t set an alarm for this time. It stopped when I pressed the side but I don’t want it to happen again!

Moderator edit: updated subject for clarity.

[AndreaFitbit]

Welcome to the Fitbit Community, @Majpurple. Thank you for letting us know about your Charge 3 vibrations in the morning.

I  would recommend restarting your tracker and checking if there are some set alarms on the Online dashboard.

Keep on visiting the forums.

[Majpurple]

Thanks, I’ve tried restarting and it’s done it again, twice. Not every night but both times at around 3.30am, once while it was on charge next to my bed - those vibrations are louder than you’d think! At least now if it happens I can try to ignore it as it doesn’t last too long

[AndreaFitbit]

Thanks for getting back to us and for following recommended steps @Majpurple.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[Majpurple]

It’s just done it again - twice: 3.41am and then again, 3.40am. What is going on? I’ve restarted it but this is completely random as it’s not every night and tonight it’s just charging

[AndreaFitbit]

Thanks for getting back to us @Majpurple. I'm sorry to hear your Charge 3 keeps getting random vibrations,

Please get in touch with our team for assistance.

Have a nice day.