12-25-2019
18:35
- last edited on
09-29-2020
20:25
by
MatthewFitbit
12-25-2019
18:35
- last edited on
09-29-2020
20:25
by
MatthewFitbit
My new Fitbit started buzzing while i was doing its first charge and it wont stop?
Moderator edit: subject for clarity
12-26-2019 04:05
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-26-2019 04:05
Welcome to the Community, @talksec.
If your Charge 3 won't stop vibrating, I recommend restarting the unit by following the steps in the article: How do I restart my Fitbit device?.
Let me know the outcome. 🙂
Best Answer12-30-2019 15:50
12-30-2019 15:50
i got it restarted but it will only charge to 95% ??
Best Answer12-30-2019 16:52
12-30-2019 16:52
I have restarted mine as well, and is still buzzing. It's just over 6 months old.
Best Answer01-01-2020 07:16
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-01-2020 07:16
Thanks for the update, @talksec and @Alstenta, it's great to see you around.
Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
In the meantime, let me know if you need anything else. 🙂
Best Answer