Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 won't sync automatically anymore

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Since the last update on the android store, my fitbit won't sync anymore if it's not attached on the charger. There's nothing wrong with my charge 3 itself or my phone and everything is updated aswell, but there is really no more connection between them. (Except when it's charging, that's weird right?)

If have reboot the charge 3 multiple times, BT disconnect/connect, fitbit app removed/installed again and reboot my phone. All of this like a thousand times.  What is wrong?? I've read a lot of complaints about this issue the last few days on this site and android appstore and really no solution, except the standard "you need to follow these steps blabla" that's not working obviously.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

I've found a solution myself! 

I had to download an old "Name I can't write on this forum" version of fitbit, which solves the problem completely. A bit illegal, but hey it works better than your last official version. Really should work on a better program guys.

Hopefully next update is a less headache, lots of users are complaining about connection and logfile issues.

 

 

View best answer in original post

Best Answer
1 REPLY 1

I've found a solution myself! 

I had to download an old "Name I can't write on this forum" version of fitbit, which solves the problem completely. A bit illegal, but hey it works better than your last official version. Really should work on a better program guys.

Hopefully next update is a less headache, lots of users are complaining about connection and logfile issues.

 

 

Best Answer