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Charge 3 won't sync

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‎09-30-2020 20:33 - last edited on ‎10-04-2020 16:37 by

‎09-30-2020 20:33 - last edited on ‎10-04-2020 16:37 by

I have updated the app and reset my phone and nothing

 

 

Moderator Edit: Clarified subject

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‎10-01-2020 13:14 - edited ‎09-20-2023 05:37

‎10-01-2020 13:14 - edited ‎09-20-2023 05:37

Hi there @Babymoon, welcome to the Community Forums. I'm sorry to hear that your Charge 3 isn't syncing to the Fitbit app. Thanks for already updating and resetting your phone prior to posting here, I'll be glad to continue to help you. 

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-01-2020 13:14 - edited ‎09-20-2023 05:37

‎10-01-2020 13:14 - edited ‎09-20-2023 05:37

Hi there @Babymoon, welcome to the Community Forums. I'm sorry to hear that your Charge 3 isn't syncing to the Fitbit app. Thanks for already updating and resetting your phone prior to posting here, I'll be glad to continue to help you. 

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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