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Charge 3 won't sync

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‎11-04-2020 04:16 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

‎11-04-2020 04:16 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

Bought this less than 2 months ago, it has always needed charging every couple of days. Now showing wrong time and won't sync. Have tried all ways and rebooted both that and smartphone. Any more suggestions welcomed.

 

 

Moderator Edit: Clarified subject

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‎11-05-2020 05:57

‎11-05-2020 05:57

Welcome to the community, @Ka94ra.

 

Thanks for troubleshooting this syncing issue. If your tracker isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there. After you get to sync your tracker, it should show the correct time.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-05-2020 09:44

In response to AlejandraFitbit

‎11-05-2020 09:44

I have tried all of that with mine. It was going well for the last 5 months, brought new and tried absolutely everything. Seems like a waste of money has been spent. 

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