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Charge 3 wont scroll unless charging

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‎11-08-2020 08:35 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-08-2020 08:35 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

My Charge 3 wont scroll unless charging. It has a full battery and I’ve reset it three times. It also wont show the clock face unless I press the button in the side. I’ve tried changing the clock face, and I haven’t changed any of the settings. Please help

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‎11-09-2020 03:52

‎11-09-2020 03:52

@Brenster Thanks for being part of our Community! 

 

Let me help you with your Charge 3 not working as it should and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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