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Charge 4- Display not working

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‎03-25-2023 22:22 - last edited on ‎03-26-2023 16:28 by Fitbit Moderator

‎03-25-2023 22:22 - last edited on ‎03-26-2023 16:28 by Fitbit Moderator

Woke up one day to use my Fitbit Charge 4 and found the screen had gone completely black.

 

I tried all the solutions I found online but nothing has worked. Contacted support twice and was offered a 30% discount off my next Fitbit device.

 

It's pretty incredible that the screen is totally broken after a bit more than a year of use. I will never purchase another Fitbit device again.

 

Moderator edit:  updated subject for clarity

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‎03-26-2023 04:36

‎03-26-2023 04:36

Me too….! Out of nowhere my charge 4 screen has gone black. I’ve ensured it’s charged, when I long hold the side I can feel it vibrate but still, no screen illuminates. How can we get this resolved? 

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