Charge 4 Stopped Tracking Skin Temp

[55Bar59]

Hello, I saw that this has been a problem in the pastI have synced, and everything is up to date, and it looks like this has been  a problem. Not sure what else to do.

thanx,

Barbara

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @55Bar59, it's good to have you in the Community.

Thank you for sharing your experience and for having up to date your device. I'd recommend you check this article, How can Fitbit help me track my temperature?.

Hope this helps.

[55Bar59]

I know all of this, my skin temp. Seems to work for a few days then it stops it is frustrating. 
Thanx, 

Barbara

[LucioFitbit]

Hi there @55Bar59, it's good to see you around in the Community.

Thank you for this information. Have you tried to restart your device?

If the issue persist contact Support Team.

I'll be around.

[55Bar59]

Yes I have

[LucioFitbit]

Hi there @55Bar59, I'm glad to have you in the Community.

I understand how you feel about this situation. I'd recommend you contact Support Team for more information.

Have a great day.