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Charge 4 not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-24-2023 06:08 - last edited on ‎11-24-2023 07:49 by Fitbit Moderator

‎11-24-2023 06:08 - last edited on ‎11-24-2023 07:49 by Fitbit Moderator

  • Will not notify me of my phone calls or messages anymore 

 

Moderator edit: clarified subject.

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‎11-24-2023 07:41

‎11-24-2023 07:41

Welcome to the forums @Andymill

Thank you for sharing the inquiry regarding notifications. 

Before considering other options, make sure to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same problem. 

In addition to the steps mentioned earlier, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that you need Android OS 9.0 or higher or Apple iOS 15 or higher on your phone and that you won’t see notifications on your Fitbit device if you turned on the Do Not disturb Icon or Sleep Mode. 

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