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Charge 4 stopped working after the update

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‎08-31-2022 11:58 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎08-31-2022 11:58 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

The new update is faulty it is causing problems start making call to fitbit and let them know!

 

Moderator Edit: Clarified subject

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‎09-03-2022 12:14 - edited ‎04-01-2024 13:15

‎09-03-2022 12:14 - edited ‎04-01-2024 13:15

Hi there, @Mrs.SR. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎09-03-2022 13:22

‎09-03-2022 13:22

same thing has happened to me with my charge 4 and all they did was offer me a 35% discount to a new fitbit instead of offering a new solution to their awful update...even a way to remove the update would help. and another way to bypass the 4digit pair code

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